We refer to your story “Robbers going door to door in Sengkang posing as Samsung staff?” published earlier today.
Please find below Samsung’s statement regarding the article.
“Samsung takes such allegations seriously. We do not condone any misconduct from our employees nor any misrepresentation of our brand. Samsung urges members of the public to share any information on such misbehavior by contacting us at 1800-SAMSUNG (7267864) so that we may follow up with the authorities.
Customer service is our priority. Samsung is offering a one-time complimentary cleaning service to all Samsung washing machine customers in appreciation of their support. Our service engineers carrying out the cleaning service wear a Samsung uniform and carry a Samsung identification. Customers can also contact us at 1800-SAMSUNG to verify the identity of our service engineers.”