Dear Editors,

I strongly advised not to take uber services, as from my receipt showing here very clearly that this fare was unreasonable, unacceptable and unfairness for users, because that is a hidden fare apply even my trip was an advanced booking almost over-night, I make my booking on 20 August 2017, at around 2000hrs, for my next day journey from Choa Chu Kang Crescent to Thomson Plaza, while at the uber app show fare for my journey was around $17+, when reached my destination,I was asked to pay a fee of $30.60, which has increased of a surge charge of $11.48, at times of my booking that was not showing to me, before I confirm my booking, and this was really unfair and unacceptable,

And as from my return trip, which using normal taxi at peak hour that night, from Thomson Plaza back to Choa Chu Kang Crescent which the same routine and my taxi fare was just $20 buck only, so here I strongly advised stop using Uber, because they has hidden costs apply with that really unreasonable and unacceptable and unfair.

Please do help to sharing it out as many as you can, if you agree this this unfair, unreasonable and unacceptable.

Eagle Ng
A.S.S. Contributor

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