A man complained about “Simply Shine” car grooming after paying an allegedly higher price for his car coating. He was unhappy after realising that other companies are offering it for cheaper and complained that they did not help him with extra services like cleaning his headlights. What do you think?
“Once you reach their workshop which is located at Bedok central multi-storey carpark, their staff Jimmy claim the 9H Diamond ($280) coating will last only 1 year and soon you have to re-coat again. The wear and tear will appear after a year.
I told him four times that I only want 9H Diamond but he kept pushing the sales to me and lower the price from $580 to $480 for a higher coating FMJ no.3 which will last 3 years.
So in the end, I paid for FMJ no.3.
Today I found out that the original 9H Diamond coating I wanted can last till 36 months! Is this misleading on purpose?!
On handing over to his service crew, I asked him will you wipe and brighten the car head lights? He replied, “yes”. When I took the car, the head lights were not done. I asked Jimmy, he replied,” head lights are not included”. I am a guy, something I can give and take. But Definitely, not letting go on the 9H Diamond coating issue. I felt cheated!
I am going to case soon to report about this Company!