Yesterday a crazy woman barged into an Owndays outlet at Tiong Bahru and viciously abused the 2 petite young female staff in the shop. Now it appears that the woman did not even patronize from Owndays and only barged in after another woman she was stalking and abusing ran into Owndays to seek help from the staff.
The staff were not obligated to help a distressed member of the public but they did due to their professional conduct and ended up getting beated and punched by this crazy violent woman who on many occasions dared the staff to call the police on her.
For their calm handling of the incident and their professional conduct, these two Owndays staff should be commended by the police and Owndays should do something nice for them!
Their conduct in this incident show that Owndays train their staff well and possess high standards of customer service. This is how Singapore customer service should be like. Professional and calm! Good job Owndays! Singapore will remember this!