This is Pris from Brand Cellar Pte Ltd. I’m writing on behalf for my client, Happiness Pte Ltd (sole distributor of Turbo Italia) regarding your article:
We would like to share our findings after investigation.
After conducting a joint investigation with City Gas on 6 Feb 2017, 2pm at our customer’s place where the incident happened, our findings are:
1. There is no internal gas leak from our glass hob as tested by City Gas officer.
2. The main cause of the glass to shatter was due to external factors and our product is not faulty.
We earnestly appreciate you could feature a follow-up story on the above findings.