When Staff Sergeant (SSgt) Koh Seo Kuan attended to a case involving an elderly man who appeared to be lost on the street on 16 July, she did not expect that it would lead her to a startling discovery.
Upon escorting him back to his flat, she discovered that the flat was filled with discarded items from cardboard scraps to plastic bottles. Cockroaches were scurrying around the unit. SSgt Koh knew that the family required immediate assistance.
Officers from the Singapore Police Force coordinated help for the family, with assistance from Chua Chu Kang Town Council, HomeSavv.com, Housing & Development Board, Nanyang Zone 1 RC, Nanyang NPC, SSO @ Boon Lay and Whispering Hearts Fsc. It took 14 people, 10 hours and five containers to clear the 8,000 kg of trash. After two weeks, the flat was made habitable for the family. The family was also linked up to other community agencies for social support.
Our SPF colleagues had gone beyond their call of duty to help this family. Their dedication and compassion are an inspiration to all our officers. Congratulations to the team from the various agencies and organisations for winning a Municipal Services Award 2016!