GROUPON SOLD ME FAKE JBL SPEAKER & CUST SERV OFFICER REFUSE TO SPEAK TO ME ABT REFUND

So disappointed with Groupon. ):

Purchased the JBL Charge 2+ last week thinking I got a really good deal and it just arrived today. Alas, the deal was too good to be true. It’s totally fake, check out the photos. Luckily for me, Dad has the original one he bought from the store at $200, so the differences are super obvious. Red’s real, pink’s fake. Check out the fake sticker they didn’t even bother sticking straight (complete with air bubbles underneath), the strip of buttons with smudged logos which is supposed to be homogeneous with the rest of the speaker and not stuck on, fake charger (black) compared to the real red one, plus the fake’s a whole 180g lighter. ):

Called customer service to explain what’s wrong but the lady said she couldn’t hear me once I asked for a refund. She said she’d email me, but still hasn’t. Sigh.

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