The Police have been informed by members of public who had received phone calls purportedly from courier companies and/or government officials, instructing them to download certain applications onto their mobile phones.
These applications when downloaded may introduce malware into their mobile phones that may allow scammers to gain access to any incoming messages which could lead to the theft of banking credentials and other personal information.
Public are advised to be wary when receiving calls from unknown origins and to do the following:
• Ignore such calls;
• Do not follow the caller’s instructions to install any applications onto your phone;
• Never give out personal information and bank details, whether on the website or to callers over the phone. No government agency will inform you to make a payment through a telephone call or ask you to provide information such as your bank username, password or OTP codes; and
• Call the Police hotline at 1800-255 0000 or submit information online at www.police.gov.sg/iwitness should you have information related to such crime. Dial ‘999’ if urgent Police assistance is required.