I was eating my lunch at a coffeeshop. I ordered assam fish head and other vegetable dishs with rice. All was going well and it was quite delicious when my spoon hit something hard with a ‘ding’.
I thoght I heard wrong so I move my spoon again and i heard the same metallic sound. I dig into the assam and to my horror i found a padlock inside the dish. Is this the secret ingredient to their delicious assam?
Thankfully the aunty was super apologetic and shyly said ‘no wonder i cannot find my cupboard lock just now’. She refund my money and tell me if I fall ill these few days to find her for medical fees. I thanked her and went on my way.
Although it is little bit disgusting but good customer service recovery by the aunty. Well done.