I read about the TTSH staff surfing internet during work time and this bring up my anger with TTSH…
I would like to express my disappointment from the unsatisfactory level of service in TTSH Pre admission counseling and evaluation clinic. I have expected much more from a prestigious and reputed hospital of their standard.
Unfortunately, I can’t help but submit this letter of complaint hoping for a fast and adequate resolution. On 25/06/15 at 1300 hrs, I was at this pre admission counseling and evaluation clinic to do my check up before my operation, while I was waiting for my turn, I sat at the waiting area facing this room number 8, what I saw was a group of nurses, all dressed in different colour uniforms. They were talking and laughing loudly. I was so annoyed by it as I feel that this shouldn’t be happening in a hospital, where we were so worried for our health conditions and there the nurses were laughing and screaming at each other.
Another thing that shocked me, was a nurse dressed in blue shouted in hokkein vulgarities. How can such behavior happened in a hospital? I hope you agree with me that this is not acceptable under any circumstances, moreover i found out that the nurse dressed in blue is a TTSH nursing manager. A nursing manager should be a role model to other nurses but her behaviour is really unacceptable. Negative manager’s attitudes and less-than-professional behavior can poison the workplace atmosphere. A nursing manager can behaves this way, i wonder is there any nursing professional standard in TTSH?
I have written complaint letter to TTSH shortly after that incident but TTSH is not taking it seriously and never take the necessary precautions to prevent such incidents in the future. I am worried TTSH nurses with these types of lousy and irresponsible attitudes will they be able to contain Middle East respiratory viruses or Zika viruses if these viruses come to Singapore?