Dear A.S.S,

I read about the TTSH staff surfing internet during work time and this bring up my anger with TTSH…

I would like to express my disappointment from the unsatisfactory level of service in TTSH Pre admission counseling and evaluation clinic. I have expected much more from a prestigious and reputed hospital of their standard.

Unfortunately, I can’t help but submit this letter of complaint hoping for a fast and adequate resolution. On 25/06/15 at 1300 hrs, I was at this pre admission counseling and evaluation clinic to do my check up before my operation, while I was waiting for my turn, I sat at the waiting area facing this room number 8, what I saw was a group of nurses, all dressed in different colour uniforms. They were talking and laughing loudly. I was so annoyed by it as I feel that this shouldn’t be happening in a hospital, where we were so worried for our health conditions and there the nurses were laughing and screaming at each other.

Another thing that shocked me, was a nurse dressed in blue shouted in hokkein vulgarities. How can such behavior happened in a hospital? I hope you agree with me that this is not acceptable under any circumstances, moreover i found out that the nurse dressed in blue is a TTSH nursing manager. A nursing manager should be a role model to other nurses but her behaviour is really unacceptable. Negative manager’s attitudes and less-than-professional behavior can poison the workplace atmosphere. A nursing manager can behaves this way, i wonder is there any nursing professional standard in TTSH?

I have written complaint letter to TTSH shortly after that incident but TTSH is not taking it seriously and never take the necessary precautions to prevent such incidents in the future. I am worried TTSH nurses with these types of lousy and irresponsible attitudes will they be able to contain Middle East respiratory viruses or Zika viruses if these viruses come to Singapore?

Mr Jame
A.S.S Contributor

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