DID KK HOSPITAL BREACH DOC-PATIENT CONFIDENTIALITY BY SENDING SMS REMINDER TO WRONG PERSON?

Dear A.S.S,

Yesterday I received a SMS reminder from KK hospital about an appointment that I did not have. It turns out that they had mistakenly a reminder for someone else’s appointment to my handphone number.

I am wondering if it is ethical and morally right for a hospital to send the SMS reminder to the wrong person because now I know the identity of the person who is seeking treatment from which doctor for which disease. Where is the doctor-patient confidentiality?

I hope MOH or KK hospital can investigate into or clarify this matter as I do not think that it is right that Singaporean’s medical history or information is so easily leaked out to strangers.

Alex L.

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