INTERNET SERVICES DISRUPTED AFTER CONTRACTOR DAMAGED FIBRE INFRASTRUCTURE

Fibre broadband and home phone services in Singapore were partially disrupted on Thursday (Jun 11) due to damaged infrastructure, announced the Republic’s three major telcos.

The outage started at about 10.40am on Thursday and it has affected users in Bukit Merah, Outram, Tanjong Pagar and Tiong Bahru, fibre network operator NetLink Trust said in a news release.

According to NetLink Trust, Land Transport Authority contractors involved in MRT construction caused the service disruption and damaged the fibre infrastructure while conducting foundation work.

NetLink Trust said restoration works are underway and that and service has been progressively restored. Singtel posted an update on Facebook at 6.15pm that the operator said services will likely be restored by midnight. “NetLink Trust is working with all relevant parties to ensure that the service is restored at the affected areas as soon as possible,” it said in a statement.

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