Mr Desmond Kuek, President and Group Chief Executive Officer of SMRT, added: “We apologise for the rail incidents over the past week. Our transport professionals are giving their all to make your journey a better one.
The SMRT team will stay focused on safety and reliability improvements as we work to renew Singapore’s ageing rail network to the benefit of our commuters.”
Mr Lee Ling Wee, Managing Director, SMRT Trains, said: “While SMRT’s investigations into these four incidents indicate that the cause of each incident was different and technically unrelated, we are clear that any service lapse for whatever reason affects the quality and reliability of service to our commuters.
We are sorry for the inconvenience caused to our commuting public. The SMRT team is doing what it can to increase the reliability and availability of our train services.
“From the commuter’s perspective, the unrelated incidents clocked by SMRT on its rail network in a short span of time is a point of concern. We too are deeply concerned and pledge that every incident is being analysed thoroughly,” he added.