I refer to the post "[YOUR LETTERS] RUDE GANGSTER STAFF AT HANDPHONE SHOP IN WOODLANDS SHOUTED AT US!".
Facts were distorted by the youngster who sent the letter to your community. Firstly, the youngster came in with his friend and demanded rudely for a SIM card ejector and when my colleague replied to him that we do not sell individual ejectors but rather, as a whole packge of adaptors and ejector at $10.90.
Then the youngster retorted rudely again why he couldn't just borrow the SIM ejector only. Faced with someone who doesn't know his manners well and behaving in a most unbearable attitude, my colleague then replied in a louder voice (still not shouting) that why he should lend to him given his bad attitude.
Manager of Mobile 8 at Woodlands MRT Station