Dear Editor,
Facts were distorted by the youngster who sent the letter to your community. Firstly, the youngster came in with his friend and demanded rudely for a SIM card ejector and when my colleague replied to him that we do not sell individual ejectors but rather, as a whole packge of adaptors and ejector at $10.90. 
Then the youngster retorted rudely again why he couldn't just borrow the SIM ejector only. Faced with someone who doesn't know his manners well and behaving in a most unbearable attitude, my colleague then replied in a louder voice (still not shouting) that why he should lend to him given his bad attitude.
Thank you.
Yours Faithfully,
Chris Ho
Manager of Mobile 8 at Woodlands MRT Station

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