SBS TRANSIT: PART OF NEL TRAIN SERVICE STILL DOWN SINCE MORNING

SINGAPORE – Train services on North East Line between the Punggol and Sengkang stations are still unavailable since the disruption began around 6am this morning, said SBS Transit in a statement today (Aug 21).

SBS Transit expects full service to resume this afternoon, and has deployed more than 20 engineers to conduct recovery works on track. It said the disruption was caused by the dislocation of parts supporting a power supply line, resulting in power being cut between the Punggol and Sengkang stations.

Forty shuttles buses are also in operation, to ferry commuters to and fro Punggol and Sengkang. Service between Sengkang to Harbourfront has resumed.

Commuters are also able to board passing bus services for free at designated bus stops at the affected stations, and more than 70 goodwill ambassadors and traffic inspectors are also stationed to assist commuters.

“We deeply apologise to passengers for the inconvenience caused. Detailed investigations will be conducted to determine the cause of the fault.” said SBS Transit.

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