SMRT should have the courage to face its problems squarely and rectify them before any fatal accident happens. (“SMRT taken to task over spate of disruptions”; Jan 24)
It should employ experienced engineers to review and come up with the necessary rectifications. Ex-staff — some may be retired — with knowledge of the operations and system design could be tapped.
If need be, SMRT’s management should forgo profits in the next few quarters to right the system. A system in good working order, so that SMRT can generate revenue, is in shareholders’ interest.
I am retired and use public transport, but I fear now that a train may break down in a tunnel and I would have to walk in the dark to the nearest station.
I worked all my life on ships and marine diesel engines, so I know a little about maintenance, systems and adherence to specifications. It is a horrible thought that the billions of dollars spent may have produced an ineffective transport system.
HO WYE MING