I recently went to Plaza Singapura A.LAB to get my iPhone 6s 128gb to be repaired. Due to iphone not being able to charge, they had to send in the phone for 5-7 working days for further inspection. Due to the long wait, they offered me a loaner set, an iPhone 6 16gb. Upon the day of collection, they took back the loaner set for inspection, after a 30 minutes of good wait, I was told by the customer service officer that I have done unauthorised changes to that set. I was dumbfounded. When I asked what changes is she referring to, she told me she couldn't disclose what was it, and immediately told me I had to pay $888 in order to get back my iPhone 6s.